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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
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For our client we are looking for candidates for the position of IT Software Support Engineer (M/K).
Job Tasks: Remote software deployments and updates Analysis and resolution of issues reported by customers Handling and documenting support tickets Providing customer support under service agreements (SLAs) Preparing and maintaining test environments Supporting the testing of new system releases Managing software licensing matters Creating and maintaining user guides, documentation, and procedures
Requirements: Minimum 3 years of experience in software support Bachelor's degree in a technical field or equivalent practical experience Very good command of English Willingness to work occasional shifts/on-call duties Willingness to travel Valid driver's license
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