Job Description
Essential Duties and Responsibilities:
1. Technical Implementation & Internal System Support
- Execute baseline system configurations, deployments, and updates in accordance with internal SOPs and IT security policies.
- Support deployment and configuration of internal applications, platforms, and infrastructure systems.
- Perform Level 1 incident response including diagnostics, log analysis, issue triaging, and escalation when required.
- Conduct daily monitoring, system health checks, and preventive maintenance to ensure system availability.
- Perform patch management and system updates for servers, endpoints, and internal platforms.
- Support operational IT tasks including service monitoring, system maintenance, and operational checklists.
2.Hardware & IT Asset Management
- Support provisioning, configuration, and mai...