Job Description
BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION.
q.beyond AG is a leading German IT service provider. Our 1,100 employees with expertise in cloud, SAP, Microsoft, data intelligence, security, and software development support our SME customers in their digital transformation.
Locations
- Jerez de la Frontera
- Sevilla
Your Tasks
- Point of contact for our corporate clients regarding questions about our IT applications/systems.
- Receiving incident reports via phone and email.
- Developing error analyses and solutions together with our customers.
- Documenting requirements and incidents in a ticketing system and forwarding complex issues to colleagues in 2nd level support.
- Contributing to increased customer satisfaction and the further development of our customer support within a familial, international team.
What We Offer
- Continue your journey:...