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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Serve as the subject matter expert (SME) for core technologies, infrastructure, and applications.
- Provide technical direction, recommendations, and solution design for projects and initiatives.
- Evaluate and adopt emerging technologies that add value to business operations.
- Oversee the installation, configuration, and optimization of hardware, software, and network systems.
- Ensure system performance, availability, and security meet established SLAs.
- Troubleshoot complex technical issues and provide escalation support for unresolved incidents.
- Lead and participate in technology-related projects, ensuring timely and quality delivery.
- Collaborate with cross-functional teams (business, operations, vendors) to align IT solutions with business needs.
- Document system designs, processes, and configurations.
- Implement and monitor security best practices across IT systems.
- Ensure compliance with i...