IT Support Analyst

Sheppard Robson is recruiting an IT Support Analyst to join its team in Manchester.

The role is well suited to an enthusiastic individual looking to join a creative and vibrant office in a key support role.

The role is based on site, 5 days a week and will include a wide range of tasks including helpdesk queries, support across multiple offices, installing, configuring, and supporting hardware, software, systems/servers and mobile phones.

The role is preferably located in Manchester.

Key Tasks

• Troubleshooting hardware and software issues
• Managing support queries from multiple sources that range from 1st to 3rd line
• Working in a small IT Team of between 2-6 people.
• Working in a SME sized business of 50-400 users over multiple offices.

Experience and Skills

• 2 years minimum proven experience in an IT support role
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