💼 Full-Time Position

IT Support Analyst

🏢
UL Solutions External Career Site
📍 Remote, Remote, Mexico
📍
Location
Remote, Mexico
📅
Posted
May 23, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are seeking a motivated and detail‑oriented Entry‑Level Technical Support to join our 24/7 Core support IT team. This role bridges the gap between basic troubleshooting and advanced technical support, handling technical tasks that don't require deep troubleshooting. The ideal candidate possesses a foundation in IT principles, a customer‑service orientation, and a desire to learn and grow in a technical environment. This role will involve applying pre‑defined solutions, basic configuration changes, and initial incident diagnosis using established procedures and tools.

We are currently offering only an employment contract for this role. This provides you with the highest level of job security, ensuring stability and peace of mind. You will enjoy full access to social security, health insurance, and retirement benefits, providing a robust safety net for you and your family. Additionally, you will benefit from generous paid leave, including vacation days, sick leave, and pa...