Job Description
Description We are looking for an IT Support Analyst to join a detail-oriented services organization in Stamford, Connecticut. This position supports employees across office environments by maintaining reliable technology operations, resolving user issues, and helping improve business systems. The role also partners with vendors and internal stakeholders to deliver technical projects, manage access, and support application and infrastructure initiatives.
Responsibilities:
• Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues.
• Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations.
• Maintain the health of essential IT environments, including endpoint devices, server resources, and network components.
• Coordinate technical initiatives from planning through implementation, keeping tas...
Responsibilities:
• Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues.
• Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations.
• Maintain the health of essential IT environments, including endpoint devices, server resources, and network components.
• Coordinate technical initiatives from planning through implementation, keeping tas...