Job Description
We are looking for a technical support engineer that is enthusiastic about all things IT and who is always actively looking for ways to enhance our IT infrastructure by fulfilling not only our current needs but also planning for our future requirements in an ever-changing technology environment, who will be based in our Cape Town Office. This is a full-time in-office position.
Duties and responsibilities:
Installing, configuring and updating Linux/Mac Laptop computer systems. Providing technical support on-site or remotely to a hybrid and international user base. Repairing hardware malfunctions, software issues, and networking problems or engaging with 3rd party vendors to perform specialised repairs. Supporting authentication systems such as Google Workspace and Last Pass. Responding to IT/Cloud support requests. Diagnose software, networking, or hardware issues. Ensuring the IT infrastructure system software is up to date.
Qualifications and experience:
Relevan...