Job Description
Job Title: IT Support End-User Specialist
Location: Dubai
Positions Available: 7
Salary: AED 5,000 – 7,500 (based on experience)
Job Description
We are seeking seven IT Support End-User Specialists to join our team in Dubai. The ideal candidates will provide top-notch technical support to end-users, ensuring smooth operation of IT systems and prompt resolution of issues.
Key Responsibilities
- Provide comprehensive end-user IT support for hardware and software issues.
- Troubleshoot desktop, laptop, and mobile device issues, ensuring timely resolution.
- Assist users with setup, configuration, and usage of IT equipment and applications.
- Maintain and monitor IT systems to ensure optimal performance and security.
- Document and manage support requests in the ticketing system efficiently.
- Collaborate with other IT teams to resolve complex issues...