Job Description
Are you ready to make a meaningful impact by ensuring the seamless operation of high‑tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission‑critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7.
Roles & Responsibilities:- System Implementation & Configuration : Assist in the installation and configuration of PCs, workstations, operating systems, applications, and related peripheral devices to support project teams.
- Critical On‑Site IT Support : Provide first‑level on‑site IT support on a rotational shift, including public holidays (7 am to 3 pm / 3 pm to 11 pm), ensuring operational uptime of essential systems.
- Troubleshooting & Escalation : Investigate and resolve issues, providing timely updates to the Pro...