Job Description
Position Overview
Job Title: IT Support Engineer – Desktop & CAD Systems
Location: Montreal, Quebec
Work Mode: 100% On-Site
Experience: 3 to 5 Years
Rate: $32 to $35 CAD per hour
Role Summary
We are hiring for this position where the selected candidate will support end‑user technology and workplace systems in a fast‑paced environment. This role focuses on delivering a smooth and reliable user experience while handling desktop support, hardware, and software issues.
Key Responsibilities
- Provide on‑site technical support for desktops, laptops, and workplace devices
- Configure, install, and troubleshoot hardware, including Lenovo, MacBook, tablets, and phones
- Support operating systems, enterprise applications, and productivity tools
- Act as the go‑to IT contact for end users and help manage expectations effectively
- Handle incoming requests, track issues, and ensu...