Job Description
Responsibilities & Duties
- Associated validation systems, file servers, email servers, application servers, and administrative systems.
- Installing and configuring client computer systems.
- Responding to client IT support requests.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Maintaining good client relations.
- Tracking and managing work records.
- Compiling job reports.
- B.sc degree in the field of computer science and/or 4 years equivalent work experience.
- General knowledge of the four network types (LAN, WAN, MAN and GAN).
- General knowledge of Act...