Job Description
- Provide technical support to ensure the smooth operation of IT systems and infrastructure.
- Diagnose and resolve technical issues, ensuring minimal disruption to business processes.
- Install, configure, and maintain hardware, software, and network systems.
- Monitor system performance and ensure the security of IT systems.
- Collaborate with internal teams to understand IT requirements and provide solutions.
- Maintain accurate documentation for IT systems, processes, and procedures.
- Assist in deploying and updating company-wide software and applications.
- Provide training and support to end-users as required.
Work closely with infrastructure, security, and application teamsProvide high-quality on-site and remote IT support to end users
- 2-5 years of experience in IT support or a similar end-user facing role
- Solid hands-on experience with Windows 10/11 and the Micro...