💼 Full-Time Position

IT Support Engineer - Green Light

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Green Light
📍 Australia, Queensland, Australia
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Location
Australia, Australia
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Posted
June 19, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

  • Initial six (6) week assignment
  • Brisbane offices
  • Immediate Start

Green Light is on the lookout for an Onsite Support Engineer to provide services with our consulting team. We require people who have excellent communication skills and a passion for helping people with their IT related queries.

Responsibilities:

  • Provide End User’s with a high level of Customer Service throughout all communications such as initial contact
  • Incident/Service Request detection and recording via adherence to the Service Desk Script and Call Logging procedure
  • Provide 1st / 2nd level support for the investigation and resolution of all reported and registered Incidents and Service Requests
  • All possible attempts should be made to resolve all resolvable Incidents and Service Requests within a ten minute window using personal technical knowledge, knowledge base articles, pr...