Job Description
IT Support Engineer - Hospitality
Slough
Salary £40,000-£48,000
The IT Support Engineer is responsible for keeping the organisation’s technology running efficiently on a daily basis. This includes delivering front-line technical support and maintaining the performance and dependability of systems, networks, software, and guest-facing technologies.
DUTIES & RESPONSIBILITIES
- Deliver fast tech support across devices, systems, and connectivity
- Manage and prioritise tickets, escalating issues where needed
- Set up users, accounts, and equipment
- Track IT assets, licences, and stock
- Maintain and fix hardware and devices
- Support updates, backups, and system performance
- Keep networks running smoothly and resolve access issues
- Follow security protocols and flag risks promptly
REQUIRED SKILLS
- Proven experience in an IT ro...