Job Description
If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a to business, we invite you to explore our IT support engineer position.
Primary Purpose and Function
The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and moni...