💼 Full-Time Position

IT Support Engineer

🏢
Red Cup IT, Inc.
📍 Los Angeles, California, United States
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Location
Los Angeles, United States
📅
Posted
June 06, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization's IT infrastructure. 
 


Technical Support 


  • Provide first-line and second-line technical support to employees or customers. 

  • Diagnose and resolve hardware, software, network, and system issues. 

  • Respond to help desk tickets, emails, and phone support requests. 

System & Device Management 


  • Install, configure, and maintain desktops, laptops, printers, and mobile devices. 

  • Set up user accounts, permissions,...