Job Description
Our client, a IT Services and Consulting company, is looking for a IT Support Engineer – Manufacturing, Labs & Logistics (MLL) for their Raritan, NJ location. Responsibilities:
+ MLL (Manufacturing, Labs, and Logistics) Systems Support: Provide on-site Level 2 support for MLL systems and connected peripherals, including those connected to instrumentation. This includes diagnosing and resolving hardware, software, and network-related issues in manufacturing, distribution, and R&D environments.
+ Compliance and Quality Processes: Strictly adhere to GxP guidelines, SOPs, Work Instructions, security policies, and IT hardware and software standards. Ensure all activities conducted within the framework of quality management processes, keeping meticulous records to support audit requirements.
+ ITIL & ITSM Practices: Utilize ITIL principles in IT Service Management (ITSM) to manage incidents, problems, and changes effectively. Ensure all actions are logged a...
+ MLL (Manufacturing, Labs, and Logistics) Systems Support: Provide on-site Level 2 support for MLL systems and connected peripherals, including those connected to instrumentation. This includes diagnosing and resolving hardware, software, and network-related issues in manufacturing, distribution, and R&D environments.
+ Compliance and Quality Processes: Strictly adhere to GxP guidelines, SOPs, Work Instructions, security policies, and IT hardware and software standards. Ensure all activities conducted within the framework of quality management processes, keeping meticulous records to support audit requirements.
+ ITIL & ITSM Practices: Utilize ITIL principles in IT Service Management (ITSM) to manage incidents, problems, and changes effectively. Ensure all actions are logged a...