Job Description
IT Support Engineer – Cape Town
Support Engineer – East Rand
Role:
Providing first level desktop support. Includes telephonic, remote and onsite support (where required) for all hardware, software and application platforms.
Qualifications & Experience
- A+
- N+
- Microsoft Certified Desktop Support Technician Qualification
- ITIL Foundation training
- Minimum 2 years in a Service Desk environment
- Minimum 3 years experience in a first line support or desktop support environment
- 3 years’ experience and knowledge in Information Technology
Competencies:
- Has strong organizational, time management and communication skills
- Outstanding communication and interpersonal abilities
- Ability to prioritize, multi-task, and easily adapt to change
- Strong problem solving and organization skills
- Must meet deadlines, accomplish...