Job Description
Support Engineer
Sevenoaks (Hybrid) | Up to £28,500 + Benefits
Join a leading technology and communications provider delivering managed IT, cloud, connectivity, cybersecurity, and support services to a broad client base. In this role, you’ll be the first point of contact for customer issues, providing technical support across desktop, server, networking, virtualisation, cloud, and security environments. You’ll take ownership of tickets from start to finish, working to SLAs, ensuring accurate documentation, and liaising with 3rd parties where required—all while delivering a high-quality, customer-focused experience.
What’s on offer:
Hybrid working (4 days in / 1 day remote), 25+ days holiday + bank holidays, healthcare benefits, training and career development, performance-related incentives, and a supportive, team-focused environment.
What we’re looking for:
* 1+ years’ experience in a helpdesk or service desk environment
* Strong te...
Sevenoaks (Hybrid) | Up to £28,500 + Benefits
Join a leading technology and communications provider delivering managed IT, cloud, connectivity, cybersecurity, and support services to a broad client base. In this role, you’ll be the first point of contact for customer issues, providing technical support across desktop, server, networking, virtualisation, cloud, and security environments. You’ll take ownership of tickets from start to finish, working to SLAs, ensuring accurate documentation, and liaising with 3rd parties where required—all while delivering a high-quality, customer-focused experience.
What’s on offer:
Hybrid working (4 days in / 1 day remote), 25+ days holiday + bank holidays, healthcare benefits, training and career development, performance-related incentives, and a supportive, team-focused environment.
What we’re looking for:
* 1+ years’ experience in a helpdesk or service desk environment
* Strong te...