Job Description
Note:
Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.
Job Description:
- Level 1 IT troubleshooting.
- Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
- Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
- Manage IT provisioning and IT induction on new hires first day of work.
- Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
- Facilitate IT configuration changes and account access rights.
- Guide users on the policies, processes and responsibilities in management of IT devices and accounts.
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