Job Description
We are looking for a hands-on and reliable IT Support & Field Engineer to support our in-house software systems and IT infrastructure.
This role involves:
- onsite deployment and support
- troubleshooting hardware/software issues
- assisting users with our in-house applications
- basic networking and cloud support
- field visits when required
You should be comfortable working independently, solving technical problems, and supporting day-to-day IT operations.
Key Responsibilities
Software & User Support
- Provide technical support for company in-house software
- Troubleshoot software, system, and user issues
- Assist users with setup, onboarding, and usage guidance
- Escalate complex software bugs to the development team
- Perform software installation, updates, and configuration
IT Infrastructure Support
- Su...