Job Description
Overview
Back Office Support Analyst (Treasury Systems) . This role focuses on providing functional and technical support for Treasury and Accounting systems, ensuring system reliability, user support, and continuous service improvement in an international environment. The position requires strong interaction with global stakeholders, including Finance, Accounting, Treasury, and IT teams, as well as external vendors. The professional will play a key role in incident management, user support, process monitoring, and knowledge sharing.
Responsibilities
- Investigate and resolve incidents related to Treasury Management Systems (TMS), performing root cause analysis (RCA) and implementing corrective and preventive actions
- Provide functional and technical support to Finance users, including ticket qualification, resolution, and escalation when necessary
- Monitor system processes and interfaces to ensure proper execution and busi...