Job Description
Working closely with the studio’s IT Manager, you’ll become the go-to person for day-to-day support. From troubleshooting Macs to setting up equipment for new starters. If you’re hands-on, practical, and enjoy making IT feel approachable for everyone, this could be an ideal fit.
What you’ll do
Provide face-to-face and remote IT support, resolving issues with care and efficiency
Diagnose and fix problems on MacOS devices
Maintain hardware, manage updates, and keep clear, accurate inventory records
Troubleshoot basic network and Office 365 issues (Exchange, Teams, etc.)
Handle IT administration, stock, and consumables
Set up equipment for new starters, meetings, workshops, and presentations
Support and administer the studio’s Jamf environment
Keep software and hardware records up to date and well organised
Explain technical issues simply and clearly to non-technical colleagues...