Job Description
ABOUT THE ROLE
We are looking for a dependable and enthusiastic IT Support Officer to join our IT team at our Petaling Jaya branch. This is an entry‑level role ideal for a fresh graduate eager to grow in a hands‑on environment. You will be the first point of contact for day‑to‑day IT matters, ensuring our internal teams can work smoothly and efficiently.
KEY RESPONSIBILITIES
- Provide first‑line IT support to internal staff, including troubleshooting hardware, software, and connectivity issues in a timely manner.
- Assist in the setup, configuration, and deployment of computers, printers, and peripheral devices for new and existing employees.
- Support the installation and basic administration of business applications including Microsoft 365 and assist users with day‑to‑day operational queries.
- Assist in managing user accounts and access rights, including provisioning, modification, and deactivation across internal systems...