Job Description
What does the IT Team do?
The Silicon Labs IT team is a close-knit group of global IT professionals, many of them generalists, with a broad understanding of transformational technology initiatives and a passion for innovation and delivering business value through technology. We care about the teams we support, take pride in the technology services we provide, and go the extra mile to “Do the Right Thing” for Silicon Labs.
Responsibilities
Our IT Service Delivery Team supports employees across a range of functions and sites, serving as a friendly and reliable Service Desk resource for day-to-day support needs. In this role, you will often be a first point of contact, helping create a positive support experience while resolving technical issues. Some of your responsibilities may include:
Provide friendly, customer-focused technical support for submitted tickets and walk-up requests.
Assist team members with a variety of IT-relat...