Job Description
Description
*Email valerie.montoya@rht(.com) for consideration*
Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite.
Top Skills:
+ Enterprise and/or Entertainment Exp.
+ 5+ Years of Exp. in Escalated Service Desk
+ White-Glove/VP/Exec Support
+ M365, SaaS, AD
+ Windows/Mac OS Exp. (Blended Userbase)
+ iOS/Android
+ ITSM (ServiceNow)
+ JAMF / MDM + Endpoint Tools
+ L3 Ticketing
+ Audio/Visual, VC
+ MFA
Requirements
Day-to-Day Responsibilities
+ Provide Tier 2/3 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service desk tickets
+ Deliver white-glove IT support to executives ...
*Email valerie.montoya@rht(.com) for consideration*
Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite.
Top Skills:
+ Enterprise and/or Entertainment Exp.
+ 5+ Years of Exp. in Escalated Service Desk
+ White-Glove/VP/Exec Support
+ M365, SaaS, AD
+ Windows/Mac OS Exp. (Blended Userbase)
+ iOS/Android
+ ITSM (ServiceNow)
+ JAMF / MDM + Endpoint Tools
+ L3 Ticketing
+ Audio/Visual, VC
+ MFA
Requirements
Day-to-Day Responsibilities
+ Provide Tier 2/3 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service desk tickets
+ Deliver white-glove IT support to executives ...