Job Description
- International environement
- M365 and workstation
About Our Client
Our client is located in Geneva
Job Description
- Provide Level 1 and Level 2 support for end users (workstations, accounts, Microsoft 365, and productivity tools)
- Troubleshoot and resolve hardware and software issues in a timely manner
- Prepare and configure devices (Windows and macOS) for new hires
- Manage onboarding and offboarding processes (accounts, access rights, equipment)
- Perform basic network troubleshooting
- Maintain and track IT inventory (laptops, mobile devices, accessories)
- Contribute to ongoing IT projects
- Ensure endpoint compliance with security standards (updates, antivirus, policies)
- Follow established IT procedures and checklists
- Manage user access rights in line with approval workflows
- Deliver clear, friendly, and user-focused support ac...