Job Description
*Please submit resumes in English.
The IT Support Specialist will work under the VP of Technology and IT Operations Manager to keep day-to-day IT operations running smoothly for a fully remote, growing organization. This is a hands-on role focused on enabling employees to stay productive and delivering a great support experience to end users, managing items such as IT tickets, user support, hardware and software setup, user and software license tracking, and new hire onboarding. The IT Support Specialist will report to the IT Operations Manager and will also work closely with most other members of our small but strong Technology team. This is a full-time, salaried, remote position with a compensation range of MXN $35,417 to MXN $39,583 per month.
The required training hours (initial ~2-4 weeks) are Monday to Friday, 12pm to 8pm EST.
The required regular hours for this role following training will be Monday to Friday, 2pm to 10pm EST.
Responsibilities
Provide time...