Job Description
Are you an experienced IT Support Specialist who thrives on providing top-tier, white-glove support in a dynamic, professional environment? Do you enjoy solving problems face-to-face and being the go-to tech expert across departments?
We're working with a prestigious firm looking for a proactive, personable, and technically capable IT Support Specialist to join their Support Services team. This is a hands-on role, perfect for someone who loves working directly with end-users and is passionate about delivering exceptional service.
What You'll Be Doing
Delivering white-glove IT support to all staff, including executive/VIP users, across the UK and Europe.
Supporting international teams remotely via Citrix.
Providing desk-side and remote support, troubleshooting hardware/software issues.
Managing user onboarding/offboarding in collaboration with HR (JML processes).
Running dai...