💼 Full-Time Position

IT Support Specialist_Lugano

🏢
BCIC Swiss
📍 lugano, tessin, Switzerland
📍
Location
lugano, Switzerland
📅
Posted
June 02, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Skills Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & macOS support, Networking skills, CCNA Level knowledge, Rack and stack hardware

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) IT Support Specialist in Switzerland

Responsibilities

  • Provide first- or second-level contact and problem resolution for customer issues.
  • Work with third-party vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized .
  • Should have basic knowledge of the Mac operating system to support Apple PC users.
  • Install, upgrade, support, and troubleshoot printers and computer hardware.
  • Performs remedial repairs on desktops, l...