💼 Full-Time Position

IT Support Specialist

🏢
Apex Systems
📍 toronto, on, Canada
📍
Location
toronto, Canada
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview

Job#:

Job Title: IT Support Specialist

Client: Biotechnology company

Contract/Perm & duration: 6 month contract to start (high possibility of extension based on performance)

Location: onsite M-F

Pay Rate: $25-35

Responsibilities

  • Provide onsite desktop and service desk support for office and lab users across Windows 11, Microsoft 365, and business and laboratory applications.
  • Perform end-user onboarding and device lifecycle management, including PC builds, imaging, encryption, setup, maintenance, upgrades, and inventory tracking within the CMDB.
  • Support Lab IT and Infrastructure operations, troubleshoot hardware, software, and local network issues, and maintain secure system configurations as needed.
  • Manage service desk queues, ticket escalations, SLA performance, and incident, request, problem, outage support and communications.
  • M...