Job Description
IT Support Specialist
Job Description
Job Title: IT Support Specialist
Position Overview
The IT Support Specialist provides day-to-day technical support for staff, students, and classrooms in a PreK–8 school environment. This role focuses on maintaining reliable technology systems, troubleshooting issues, and supporting educational tools to enhance teaching and learning.
Key Responsibilities
- Technical Support: Provide first-line technical support for teachers, staff, and students regarding hardware, software, and basic networking.
- Device Maintenance: Set up, configure, and maintain devices including laptops, desktops, tablets, printers, and classroom technology such as smart boards and projectors.
- Troubleshooting: Diagnose and resolve issues with operating systems, applications, internet connectivity, and peripherals.
- Account Management: Assist with account ...