Job Description
**Job Description**
The IT Support Supervisor is responsible for supporting all **game day and event technology operations** , with a primary focus on **POS systems, handheld devices, and network connectivity** . This role provides hands-on troubleshooting, leads event-day IT staff, and ensures all technology required for concessions, premium services, and operations is fully functional before, during, and after events.
**Job Responsibilities**
**Game Day / Event Execution**
+ Lead IT support for all home games and major events, including pre-event setup, live support, and post-event breakdown
+ Ensure all **POS systems (Shift4, Tapin2, handhelds, Mashgin kiosks)** are fully operational and tested prior to event start
+ Troubleshoot real-time issues impacting concessions, bars, suites, and premium service operations
+ Act as the on-site escalation point for all technology-related issues during events
+ Assist with concessions supervis...
The IT Support Supervisor is responsible for supporting all **game day and event technology operations** , with a primary focus on **POS systems, handheld devices, and network connectivity** . This role provides hands-on troubleshooting, leads event-day IT staff, and ensures all technology required for concessions, premium services, and operations is fully functional before, during, and after events.
**Job Responsibilities**
**Game Day / Event Execution**
+ Lead IT support for all home games and major events, including pre-event setup, live support, and post-event breakdown
+ Ensure all **POS systems (Shift4, Tapin2, handhelds, Mashgin kiosks)** are fully operational and tested prior to event start
+ Troubleshoot real-time issues impacting concessions, bars, suites, and premium service operations
+ Act as the on-site escalation point for all technology-related issues during events
+ Assist with concessions supervis...