Job Description
🚀 IT Support Team Leader – New Opportunity at Drive
Are you an experienced IT professional looking for your next step?
Do you come from a 1st/2nd Line support background and enjoy supporting others while delivering high-quality IT services? If so, this could be the opportunity for you.
Drive is seeking an IT Support Team Leader to support the day-to-day running of our IT function, reporting to the ICT & Digital Manager.
📍 Based in Nantgarw, supporting our IT services across South Wales
In this role, you will:
• Lead a small IT team, ensuring smooth day-to-day service delivery
• Provide guidance and support to colleagues within the team
• Remain hands-on with technical support, troubleshooting, and escalations
• Help improve IT processes and service standards
About you:
• Proven experience in a 1st/2nd Line IT support role
• Some experience supporting, mentor...