Job Description
The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.
Position Responsibilities
- Use remote diagnostic and maintenance tools to resolve issue when appropriate.
- Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals.
- Maintain records of support activities as required by departmental policy.
- Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises and management operations
- Provide technical support to assist with computer problems
- Perform tech-level functions, installation of software, virus patches, upgrades and other daily maintenance procedures.
- Provide basic hands-on system tech support, system maintenance and training, exercises and operations support of all servers. These include Windows servers, ...