Job Description
IT Support Technician - Leyland
We’re looking for a proactive IT Support Technician to provide high‑quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly.
Key Responsibilities
- Deliver 1st/2nd line support via phone, email, and in person
- Manage and resolve support tickets, escalating when needed
- Install, configure, and maintain laptops, desktops, Macs, and software
- Troubleshoot hardware, software, and mobile device issues
- Maintain IT asset records and equipment storage
- Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS
- Assist with IT projects, system upgrades, and office moves
What You’ll Bring
- Experience in IT support or service desk roles
- Strong Microsoft environment knowledge ...