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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Provide first-line support to users for hardware, software, and networking issues.
- Install, configure, and maintain computer systems and networks.
- Troubleshoot system and network problems, diagnosing and resolving hardware/software faults.
- Perform routine maintenance and updates for Microsoft systems including Windows OS, Microsoft Teams, and Active Directory.
- Manage user accounts, group policies, and permissions within Microsoft environments.
- Administer and maintain the organization’s VoIP or phone system, including setup, troubleshooting, and vendor coordination.
- Configure, monitor, and maintain firewalls to ensure network security and performance.
- Set up and support new user accounts, email, and phone access.
- Maintain IT documentation, asset inventory, and support records.
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