💼 Full-Time Position

IT Support Technician with Cybersecurity Focus

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AGAT Laboratories
📍 calgary, ab, Canada
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Location
calgary, Canada
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Posted
June 27, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Become an IT Support Technician at AGAT Laboratories, specializing in cybersecurity and Microsoft 365 administration. Provide top-tier technical support while driving network efficiency across locations.
In this role, you will manage user support requests and administer Microsoft 365 environments. You will also deploy networking equipment and help implement security measures to protect systems. Collaborating with various teams, you will contribute to improving IT processes and maintaining documentation for technology assets.
Key Responsibilities:
• Offer support for desktop, laptop, and printer issues
• Create and manage Microsoft 365 user accounts
• Assist with network cabling and infrastructure setups
• Monitor and address cybersecurity alerts
• Participate in IT project execution and documentation
Requirements:
• 2–5 years of experience in IT support
• Strong understanding of Microsoft 365 ecosystem
• Proficient troubleshooting and customer service s...