Job Description
Duties
- Manage, maintain and continuously improve the company's IT infrastructure and systems environment.
- Ensure all systems remain secure, stable, reliable and available to support business operations.
- Administer and support server infrastructure, cloud services and business-critical applications.
- Manage user accounts, access rights and endpoint devices across the organisation.
- Support and maintain networking infrastructure, including connectivity, performance and security.
- Administer and monitor backup processes and disaster recovery procedures.
- Implement and maintain cybersecurity controls and security best practices.
- Provide technical support and troubleshooting assistance to users across the business.
- Diagnose and resolve complex hardware, software, network and system-related issues.
- Monitor system performance and proactively identify oppo...