Job Description
Duties & Responsibilities
Job Description / Responsibilities:
- Assisting various clients telephonically, remotely and on premises with IT related issues.
- Managing and monitoring all installed IT systems and infrastructure for clients.
- Ensuring that clients' IT equipment & infrastructures are operating at maximum efficiency.
- Installing, configuring, testing and maintaining hardware, operating systems, application software and system management tools for various clients.
- Maintain security, backup, and redundancy strategies.
- Maintain customer IT infrastructure information.
Desired Experience & Qualification
- Minimum 3 years' experience in the field.
- Experience & extensive knowledge of Microsoft Office 365 Business & other Microsoft products.
- Experience & extensive knowledge of Windows 7 / 8 / 10 / 11.
- Microsoft certifications would be advantageous.
- Energetic &...