Job Description
Responsibilities for this position may include but are not limited to:
- Provides 2nd level production support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing, and implementing configuration changes and monitoring performance.
- Deploys, configures, and supports business applications.
- Develops deep domain knowledge by understanding business processes.
- Elicits business requirements and translates business needs into fit-for-purpose actionable plans.
- Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus.
- Proactive communication and quick response to production issues and project work. Strong customer focus.
- Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance.
- Identify areas for improvement and pa...