Job Description
IT Support Analyst – Hybrid
Pearson Carter is currently working with a global manufacturing company looking to bring in a new IT Support Analyst. This is a fantastic opportunity to act as the first point of contact for day-to-day IT operations across their office and warehouse, working closely with a Group Technical & Transformation Team. You'll receive excellent exposure and opportunities to grow into enterprise systems and cloud technologies.
They offer a structured development pathway and clear progression into advanced systems roles.
Responsibilities
- Log, triage, and resolve incidents across software, hardware, access, and operational systems — capturing full evidence upfront
- Provide hands‑on support for desktops, laptops, printers, mobile devices, Microsoft 365, and connectivity issues, including Day‑1 new starter readiness
- Coordinate procurement, delivery, and returns of end‑user and warehouse IT equipment with thi...