Job Description
Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.
Responsibilities:
Act as the first point of contact for IT support issues, escalating where necessary.Troubleshoot and resolve incidents related to laptop hardware, Microsoft Office 365, Windows OS, printers, network connectivity, and other core systems.Provide support remotely, over the phone, and in person when required.Assist in maintaining and updating IT documentation, asset records, and support procedures.Help achieve companywide ISO 27001 accreditation.Manage user accounts and permissions in Active Directory...