Job Description
IT Team Leader
We are looking for an experienced and hands‑on IT Team Leader to oversee and guide our onsite IT team in Bulacan. The ideal candidate will have a solid background in IT operations, strong leadership skills, and a proactive approach to problem‑solving. This role requires a balance of technical expertise and people management, ensuring smooth IT support, project implementation, and system reliability.
Responsibilities
- Lead and mentor the onsite IT support team, ensuring timely and effective resolution of technical issues
- Plan, coordinate, and implement IT projects aligned with business goals
- Oversee hardware/software maintenance, upgrades, and system configurations
- Troubleshoot escalated issues related to LAN/WAN, iOS/Windows systems, printers, and other network equipment
- Manage and maintain network equipment including Cisco and Meraki devices
- Coordinate with other departments and ven...