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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities
User Support
- Respond to helpdesk tickets, calls, or emails regarding technical issues.
- Troubleshoot hardware, software, and network problems.
- Provide step-by-step guidance to non-technical users.
System Maintenance
- Install, configure, and update operating systems, applications, and security patches.
- Perform routine checks on servers, workstations, and peripherals.
- Monitor system performance and elevate issues when necessary.
Hardware & Software Management
- Set up new computers, printers, and mobile devices.
- Maintain inventory of IT equipment and licenses.
- Coordinate repairs or replacements with vendors.
Network & Security
- Assist in monitoring network connectivity and performance.
- Support implementation of firewalls, antivirus, and s...