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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Description
- Technical Support: Respond to technical inquiries and resolve issues related to hardware, software, and network systems.
- Troubleshooting: Diagnose and troubleshoot problems with computers, printers, operating systems, and other IT-related equipment.
- User Assistance: Provide on-site or remote support for employees experiencing technical difficulties.
- Software Installation & Configuration: Install and configure software applications, updates, and patches on user systems.
- Network Support: Assist with network issues, including connectivity problems, Wi‑Fi troubleshooting, and VPN setup.
- Maintenance & Repairs: Perform routine maintenance on IT systems, including updates and repairs for hardware and software.
- Documentation: Maintain records of support requests and solutions, including troubleshooting steps, problems resolved, and feedback from users.
- Training: Provide training to users...