🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities:
Installing and configuring client computer systems. Responding to client, IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of the client. Repairing hardware malfunctions, software issues, and networking problems. Maintaining good client relations. Tracking and managing work records. Compiling job reports. Updating Help Desk System Preparing BOQ & reports after site visit. Checking for other opportunities when onsite. Decide whether the support service, software or hardware needs adapting to meet the client’s needs. Ask questions to understand customer requirements and close the tickets. Presenting your findings to admin department. Ensure High level of Client sa...