Job Description
Job Title: IT Technician
Job Type: Contract; 12 months contract
Job Location: Hanover, MD 21076
100% Onsite role
Pay Rate: $27 - $30/Hour
Responsibilities:
- Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
- Instructs customers in the operation and maintenance of systems/equipment.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Acts as a liaison with customers on administrative ...