💼 Full-Time Position

Italian Customer Advisor – Financial Services Company, Athens | Hybrid | Full-Time

🏢
Confidential
📍 Athina, Athina, Greece
📍
Location
Athina, Greece
📅
Posted
June 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

An Italian online financial services company, specializing in payment solutions for freelancers and SMEs, is looking for Customer Advisors to join its growing team in Athens.

🔧 Key Responsibilities

  • Handle incoming customer calls and emails
  • Identify and assess customer needs to achieve high satisfaction levels
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information using the appropriate tools and methods
  • Meet individual and team customer service targets and case-handling quotas
  • Maintain records of customer interactions, process customer accounts, and file documentation
  • Follow communication procedures, guidelines, and company policies

    • ✅ Requirements

  • Native / near-native proficiency in Italian (native accent required)
  • Good knowledge of MS Office
  • Strong phone handling and active listening skills
  • Cus...